Your New York Injury Claim, Step by Step

See exactly how a personal injury claim moves forward and what our team does at every stage to fight for the result you deserve.
Your New York Injury Claim, Step by Step

For more than 26 years, Hiller Comerford Injury & Disability Law has fought for injured clients and refused to take no for an answer. We prepare every claim as if it is going to trial, and that is what makes insurance companies take our clients seriously. Below, you will find the four stages of a New York personal injury claim and the resources we have to answer some of the most pressing questions we hear from our clients during our initial case evaluations. When you are ready, contact us for a free consultation.

The Personal Injury Claim Process in New York

Every case is different, but most move through the same four stages.

01. We Review What Happened

During your free consultation, our attorneys review how the injury happened, who may be responsible, and whether New York law gives you a path to compensation. Here is how that first stage works.

  1. Hear your story. We sit down with you, review the facts of the crash or fall, and answer your questions at no cost and no obligation.
  2. Gather your early records. We collect the police or incident report, your initial medical records, insurance information, and any photos so we can see the full picture.
  3.  Identify who is responsible. We pinpoint every potentially liable party, such as another driver, an employer, a property owner, a trucking company, or a government entity, and the insurance policies that may apply.
  4. Screen the New York deadlines. We check the deadlines that already apply to your case, including the 30-day window to file a no-fault (NF-2) application and any 90-day Notice of Claim requirement if a city, county, or state entity is involved.
  5. Assess the serious injury threshold. In motor vehicle cases, we evaluate whether your injuries meet New York’s serious injury standard under Insurance Law Section 5102(d), which determines whether you can pursue pain and suffering beyond no-fault benefits.
  6. Give you a straight answer. We tell you whether we believe you have a claim, what it may be worth, and how we would move forward.

02. We Investigate and Collect Evidence

In this stage, our team documents the scene, secures records, works with experts, and files your no-fault claim so your medical bills are covered while we prepare the case against the at-fault party. Here is what that looks like.

  1. Preserve the evidence. We secure the police report, photographs, and any video, and we send preservation letters so dash cam, surveillance, or vehicle data is not erased.
  2. File your no-fault claim. We submit your NF-2 application within the 30-day deadline and keep your medical bills (due within 45 days) and lost-wage claims (due within 90 days) on track so your PIP benefits are not denied.
  3. Build the medical record. We gather your treatment records and imaging and, when needed, obtain physician opinions that document objective findings tied to the accident, which is what New York courts require to meet the serious injury threshold.
  4. Retain the right experts. Depending on the case, we bring in accident reconstruction specialists, medical experts, engineers, or economists to prove how the injury happened and what it will cost you over time.
  5. Interview witnesses. We locate and speak with witnesses while memories are fresh and take statements that support your account.
  6. Establish negligence. We tie the evidence together to prove the four elements of a negligence claim: duty, breach, causation, and damages.

03. We Prepare and File the Claim

Filing a personal injury case in New York follows a strict sequence, and a missed step or deadline can end a claim before it is heard. Here is how we work.

  1. Confirm the deadline. We file within New York’s three-year statute of limitations for most negligence claims (CPLR Section 214) or the much shorter Notice of Claim deadlines that apply when a municipality or public entity is involved.
  2. Draft and file the Summons and Complaint. We file in the New York State Supreme Court for the proper county, obtain an index number, and formally begin your lawsuit.
  3. Serve the defendant. We arrange proper service of process so every responsible party is formally notified and answerable to the court.
  4. Handle the Answer and Bill of Particulars. After the defense serves its Answer, we prepare your Bill of Particulars under CPLR Section 3043, spelling out the negligence alleged, the injuries claimed, and the damages sought.
  5. Manage discovery. We conduct disclosure under CPLR Article 31: document demands, interrogatories, and depositions (examinations before trial), and we prepare you for the defense-ordered independent medical examination (IME).
  6. Keep no-fault and liability claims coordinated. We keep your PIP benefits and your liability lawsuit moving in parallel, so your medical care is covered while your case against the at-fault party proceeds.

04. We Negotiate Your Settlement or Proceed to Court

Because we prepare every claim for trial from day one, insurers know our demands are backed by a willingness to litigate, not an empty threat. Here is how we resolve your case.

  1. Value your case. We total your economic damages (medical bills, future care, and lost earnings) and your non-economic damages (pain and suffering), often using medical and economic experts to project future costs once you reach maximum medical improvement.
  2. Make the demand. We present the at-fault party’s insurer with a demand supported by the evidence and the medical record we have built.
  3. Negotiate from strength. We handle every conversation with the adjuster and defense counsel, and we are prepared to use mediation or other alternative dispute resolution to reach a fair result.
  4. File the Note of Issue and prepare for trial. If the offer is not fair, we certify the case as trial-ready and prepare exhibits, witnesses, and expert testimony.
  5. Try the case. We select a jury, present your evidence, cross-examine the defense’s witnesses, and argue for full compensation. Under New York’s pure comparative negligence rule (CPLR Section 1411), you can recover even if you were partly at fault.
  6. Pursue the recovery. Whether the case settles or a jury returns a verdict, we work to secure and deliver the compensation you are owed.

Experience You Can Trust

Hiller Comerford brings deep experience and a large, dedicated legal team to every case. Attorney Kenneth Hiller opened the firm in 1999 and built a nationally recognized disability practice on one principle: we do not take no for an answer. Today, that same determination drives our personal injury work, backed by more than 300 years of combined legal experience among our attorneys.
When you hire us, you work directly with a lawyer from our firm. We prepare every claim for court from the start, which forces insurance carriers to negotiate in good faith rather than count on an unrepresented client accepting a low offer.

What Working With Us Means

  • No upfront fees. We only get paid if we win.
  • Personalized attention. Every case gets the dedication it deserves.
  • A trusted legal team. Decades of experience and a track record of aggressive advocacy.

Learn more about our firm!

Prior results do not guarantee a similar outcome.

OUR COMMITMENT TO YOU

The No-Fee Guarantee

You pay nothing unless we win

Hiller Comerford Injury and Disability Law handles personal injury cases on a contingency fee basis. We pay the upfront costs of investigating your claim, gathering records, and retaining experts. You owe no attorney's fee unless we recover compensation for you.

Be Prepared

Gather Your Documents

Gather these items before your consultation so we can evaluate your case as thoroughly as possible from day one. You do not need everything to get started, so bring what you have.

Official police or crash report

Photos of the vehicles and the scene

Emergency room and hospital records

Physician notes and treatment records

Your auto insurance policy

Insurance correspondence and any letters from the other party

Pay stubs or records of lost wages

Employment verification

LEGAL GLOSSARY

Understanding Your Injury Case

Plain-English definitions of the terms you will hear during your case.

Comparative Negligence.

The rule that determines how fault is shared. New York follows a pure comparative negligence system, so you can recover compensation even if you were partly at fault. Your award is reduced by your percentage of responsibility.

No-Fault Insurance.

New York requires drivers to carry no-fault (personal injury protection) coverage, which pays certain medical bills and lost wages after a crash regardless of who was at fault. Serious injuries can allow you to step outside the no-fault system and file a claim against the at-fault party.

Statute of Limitations.

The legal deadline to file an injury lawsuit. Miss it, and you generally lose the right to sue. Deadlines vary by the type of claim, which is why early legal advice matters.

Uninsured / Underinsured Motorist Coverage.

A part of your own auto policy that protects you if you are hit by a driver who has no insurance, too little insurance, or who flees the scene.

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